{"version":"https://jsonfeed.org/version/1","title":"Leave Your Mark - The Coding and Marking Podcast","home_page_url":"https://codingandmarkingpodcast.fireside.fm","feed_url":"https://codingandmarkingpodcast.fireside.fm/json","description":"Discover the Future of Coding and Marking with \"Leave Your Mark,\" the captivating podcast sponsored by Domino. Join your host, Jon Ballard, alongside a dynamic lineup of guest experts in the field, as we venture into the fascinating world of coding and marking equipment across industries like food, beverage, personal care, life sciences, and household chemicals. Uncover the latest trends, expert insights, and real-life case studies that drive efficiency, compliance, and profitability. Elevate your business with the collective knowledge and innovation shared on \"Leave Your Mark.\" Tune in now and stay ahead in the ever-evolving realm of coding and marking solutions. Let's make a lasting impression together!","_fireside":{"subtitle":"Sponsored by Domino","pubdate":"2026-04-27T08:00:00.000-05:00","explicit":false,"owner":"Jon Ballard","image":"https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/2/2f2c35b8-8449-4ff2-8f6a-0948a0375fd6/cover.jpg?v=2"},"items":[{"id":"5a7ab4d3-9fa3-44fb-88c4-ddbdaf133a06","title":"Episode 5: How National Account Management Drives Deeper Partnerships and Continuous Improvement","url":"https://codingandmarkingpodcast.fireside.fm/5","content_text":"What does a National Account Manager actually do, and why does it matter?\n\nIn this episode of Leave Your Mark, host Jon Ballard sits down with Bill Bonaccorsi, Director of National Accounts at Domino, to break down the strategy behind Domino’s National Account program.\n\nRather than focusing on individual sites or transactions, this approach is built around long-term partnerships with large, multi-location manufacturers. Bill explains how dedicated account managers act as a central point of coordination—connecting service, sales, engineering, and customer teams to drive alignment and results.\n\nThe discussion covers how Domino works with customers to:\n\n\nAlign on long-term business goals\nLeverage data and insights for continuous improvement\nCoordinate across multiple facilities and stakeholders\nImprove operational efficiency at scale\nBuild stronger, more strategic relationships\n\n\nIf your organization operates across multiple locations or is looking to move beyond transactional vendor relationships, this episode offers a clear look at how a more strategic partnership model can deliver real impact.\n\n00:00 Meet Bill at Domino\n00:40 What National Accounts Do\n03:42 Who Qualifies as National\n04:23 Bridging Plant and Corporate\n05:45 Standardization Across Sites\n06:46 Service and Proactive Support\n08:35 Real World Success Story\n10:57 Consulting and Partner Network\n12:06 Future Growth of the Role\n12:52 How to Get in Touch\n13:27 Trade Shows and Wrap Up","content_html":"\u003cp\u003eWhat does a National Account Manager actually do, and why does it matter?\u003c/p\u003e\n\n\u003cp\u003eIn this episode of Leave Your Mark, host Jon Ballard sits down with Bill Bonaccorsi, Director of National Accounts at Domino, to break down the strategy behind Domino’s National Account program.\u003c/p\u003e\n\n\u003cp\u003eRather than focusing on individual sites or transactions, this approach is built around long-term partnerships with large, multi-location manufacturers. Bill explains how dedicated account managers act as a central point of coordination—connecting service, sales, engineering, and customer teams to drive alignment and results.\u003c/p\u003e\n\n\u003cp\u003eThe discussion covers how Domino works with customers to:\u003c/p\u003e\n\n\u003cul\u003e\n\u003cli\u003eAlign on long-term business goals\u003c/li\u003e\n\u003cli\u003eLeverage data and insights for continuous improvement\u003c/li\u003e\n\u003cli\u003eCoordinate across multiple facilities and stakeholders\u003c/li\u003e\n\u003cli\u003eImprove operational efficiency at scale\u003c/li\u003e\n\u003cli\u003eBuild stronger, more strategic relationships\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eIf your organization operates across multiple locations or is looking to move beyond transactional vendor relationships, this episode offers a clear look at how a more strategic partnership model can deliver real impact.\u003c/p\u003e\n\n\u003cp\u003e00:00 Meet Bill at Domino\u003cbr\u003e\n00:40 What National Accounts Do\u003cbr\u003e\n03:42 Who Qualifies as National\u003cbr\u003e\n04:23 Bridging Plant and Corporate\u003cbr\u003e\n05:45 Standardization Across Sites\u003cbr\u003e\n06:46 Service and Proactive Support\u003cbr\u003e\n08:35 Real World Success Story\u003cbr\u003e\n10:57 Consulting and Partner Network\u003cbr\u003e\n12:06 Future Growth of the Role\u003cbr\u003e\n12:52 How to Get in Touch\u003cbr\u003e\n13:27 Trade Shows and Wrap Up\u003c/p\u003e","summary":"In this episode of Leave Your Mark: The Coding and Marking Podcast, we explore the role of National Account Management at Domino and how it helps large, multi-site manufacturers unlock greater efficiency and long-term value.\r\n\r\nHost Jon Ballard is joined by Bill Bonaccorsi, Director of National Accounts, who explains how dedicated account leadership, cross-functional collaboration, and data-driven insights create stronger partnerships between Domino and its customers. The conversation highlights how aligning around shared goals leads to continuous improvement, faster problem-solving, and measurable operational gains across entire organizations.","date_published":"2026-04-27T08:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/2f2c35b8-8449-4ff2-8f6a-0948a0375fd6/5a7ab4d3-9fa3-44fb-88c4-ddbdaf133a06.mp3","mime_type":"audio/mpeg","size_in_bytes":18558724,"duration_in_seconds":910}]},{"id":"df7bb16f-6f41-4b84-80e9-d0c0e7e5fab3","title":"Episode 4: SafeSupply","url":"https://codingandmarkingpodcast.fireside.fm/4","content_text":"Labeling performance doesn’t stop at the machine.\n\nIn this episode of Leave Your Mark: The Coding and Marking Podcast, we dive into a critical, and often overlooked, factor in production efficiency: aftermarket supplies. Host John Ballard is joined by Domino experts Brad Roush, Bryan Burrell, and Ames to break down how labels, ribbons, and service support directly impact uptime, troubleshooting, and total cost of ownership.\n\nThe team discusses Domino’s Safe Supply program and how integrating consumables with service agreements helps manufacturers:\n\n\nReduce line stoppages\nImprove long-term equipment performance\nEliminate “equipment vs. consumables” finger-pointing\nLock in predictable costs\nEnsure consistent label and ribbon quality\n\n\nFrom real factory floor experiences to proactive service strategies, this episode highlights why a complete labeling system, equipment, supplies, and service, delivers better results than managing each piece separately.\n\nIf you’re evaluating a new labeling system or experiencing recurring labeling issues, this episode will help you look beyond upfront equipment costs and rethink your supply strategy.\n\nTime Stamps:\n00:00 Introduction to Leave Your Mark Podcast\n00:28 The Importance of Aftermarket Supplies\n00:58 Meet the Experts\n02:24 Personal Insights from the Team\n05:02 Understanding Domino's Safe Supply Program\n10:11 Benefits of Safe Supply for Manufacturers\n14:50 Addressing Common Misconceptions\n18:48 Final Thoughts and Conclusion","content_html":"\u003cp\u003eLabeling performance doesn’t stop at the machine.\u003c/p\u003e\n\n\u003cp\u003eIn this episode of Leave Your Mark: The Coding and Marking Podcast, we dive into a critical, and often overlooked, factor in production efficiency: aftermarket supplies. Host John Ballard is joined by Domino experts Brad Roush, Bryan Burrell, and Ames to break down how labels, ribbons, and service support directly impact uptime, troubleshooting, and total cost of ownership.\u003c/p\u003e\n\n\u003cp\u003eThe team discusses Domino’s Safe Supply program and how integrating consumables with service agreements helps manufacturers:\u003c/p\u003e\n\n\u003cul\u003e\n\u003cli\u003eReduce line stoppages\u003c/li\u003e\n\u003cli\u003eImprove long-term equipment performance\u003c/li\u003e\n\u003cli\u003eEliminate “equipment vs. consumables” finger-pointing\u003c/li\u003e\n\u003cli\u003eLock in predictable costs\u003c/li\u003e\n\u003cli\u003eEnsure consistent label and ribbon quality\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eFrom real factory floor experiences to proactive service strategies, this episode highlights why a complete labeling system, equipment, supplies, and service, delivers better results than managing each piece separately.\u003c/p\u003e\n\n\u003cp\u003eIf you’re evaluating a new labeling system or experiencing recurring labeling issues, this episode will help you look beyond upfront equipment costs and rethink your supply strategy.\u003c/p\u003e\n\n\u003cp\u003eTime Stamps:\u003cbr\u003e\n00:00 Introduction to Leave Your Mark Podcast\u003cbr\u003e\n00:28 The Importance of Aftermarket Supplies\u003cbr\u003e\n00:58 Meet the Experts\u003cbr\u003e\n02:24 Personal Insights from the Team\u003cbr\u003e\n05:02 Understanding Domino's Safe Supply Program\u003cbr\u003e\n10:11 Benefits of Safe Supply for Manufacturers\u003cbr\u003e\n14:50 Addressing Common Misconceptions\u003cbr\u003e\n18:48 Final Thoughts and Conclusion\u003c/p\u003e","summary":"In this episode of Leave Your Mark, Domino experts discuss how aftermarket supplies like labels and ribbons directly impact uptime, service performance, and total cost of ownership. Our guests this week include Bryan Burrell, Brad Roush, and Ames Gardner, with our host Jon Ballard. Learn how Domino’s Safe Supply program integrates consumables and service to eliminate finger-pointing, reduce downtime, and deliver more predictable labeling operations.","date_published":"2026-02-17T16:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/2f2c35b8-8449-4ff2-8f6a-0948a0375fd6/df7bb16f-6f41-4b84-80e9-d0c0e7e5fab3.mp3","mime_type":"audio/mpeg","size_in_bytes":29895357,"duration_in_seconds":1478}]},{"id":"e8bffaac-2472-4c38-8960-009f6b25b77c","title":"Episode 3: How Domino Delivers Faster Fixes and Higher Uptime Through Smarter Service Support","url":"https://codingandmarkingpodcast.fireside.fm/3","content_text":"Join us for a revealing episode as we go behind the scenes of Domino’s Service Organization. Our special guest experts, Fred Brown and Ryan Parks from the North American service leadership team, discuss how remote technical support and field service work in tandem to maximize production uptime. From debunking the '800 number' stigma to utilizing Augmented Reality for instant troubleshooting, we explore how expert preparation leads to faster fixes. Tune in now and discover how world-class support keeps your manufacturing lines moving.\n\nKey Topics Covered\n\n\nHow Domino triages service calls\nThe role of remote diagnostics and augmented reality\nPreparing field engineers before arriving on site\nTypical response times across North America\nWhy service quality matters more than technician proximity\nOngoing training and escalation processes\n\n\nResources Mentioned:\nDomino North America\nFind more coding and marking insights and show notes [here](codingandmarkingpodcast.com)","content_html":"\u003cp\u003eJoin us for a revealing episode as we go behind the scenes of Domino’s Service Organization. Our special guest experts, Fred Brown and Ryan Parks from the North American service leadership team, discuss how remote technical support and field service work in tandem to maximize production uptime. From debunking the '800 number' stigma to utilizing Augmented Reality for instant troubleshooting, we explore how expert preparation leads to faster fixes. Tune in now and discover how world-class support keeps your manufacturing lines moving.\u003c/p\u003e\n\n\u003cp\u003eKey Topics Covered\u003c/p\u003e\n\n\u003cul\u003e\n\u003cli\u003eHow Domino triages service calls\u003c/li\u003e\n\u003cli\u003eThe role of remote diagnostics and augmented reality\u003c/li\u003e\n\u003cli\u003ePreparing field engineers before arriving on site\u003c/li\u003e\n\u003cli\u003eTypical response times across North America\u003c/li\u003e\n\u003cli\u003eWhy service quality matters more than technician proximity\u003c/li\u003e\n\u003cli\u003eOngoing training and escalation processes\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eResources Mentioned:\u003cbr\u003e\n\u003ca href=\"https://www.domino-printing.com/en-us/home.aspx\" rel=\"nofollow noopener\"\u003eDomino North America\u003c/a\u003e\u003cbr\u003e\nFind more coding and marking insights and show notes [here](codingandmarkingpodcast.com)\u003c/p\u003e","summary":"In this episode of Leave Your Mark, the coding and marking podcast sponsored by Domino, we take a behind the scenes look at Domino’s North American service organization. The conversation focuses on how remote technical expertise, structured triage, and well prepared field service teams work together to minimize downtime and keep production lines running.\r\nHost Jon Ballard is joined by two leaders from Domino’s service team who explain how issues are diagnosed, resolved remotely when possible, and escalated efficiently when on site support is required. The discussion highlights why service success is not about technician proximity, but about preparation, coordination, and experience","date_published":"2026-01-05T13:30:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/2f2c35b8-8449-4ff2-8f6a-0948a0375fd6/e8bffaac-2472-4c38-8960-009f6b25b77c.mp3","mime_type":"audio/mpeg","size_in_bytes":30778516,"duration_in_seconds":1806}]},{"id":"d52154c9-692f-43c5-9f0f-4aba66b795fd","title":"You have options – Flexible coding solutions for flexible packaging","url":"https://codingandmarkingpodcast.fireside.fm/you-have-options-flexible-coding-solutions-for-flexible-packaging","content_text":"In this episode, we explore the art and science of coding on flexible packaging. Brought to you by Domino, an innovative leader in printing solutions, this show takes you on a journey through the evolution of marking and coding on film. Join our special guests Dave Featherston and Jon Hall as we delve into the historical roots, navigate the challenges, and uncover the innovations that shape the industry. From traditional TTO to the revolutionary 3T Thermal InkJet and UV Laser technologies, we'll talk about their capabilities, discuss sustainability in the context of packaging, and offer insights to guide you in selecting the perfect solution for your unique needs.\n\nTime Stamps:\n0:00 Intro\n0:42 History of Printing\n2:19 Laser on Film\n3:38 Differences Between Traditional TTO, 3T Thermal InkJet, and UV Laser Tech\n9:30 What is Domino's New 3T Thermal InkJet?\n12:23 How Do These Technologies Tackle Sustainability?\n16:50 Meet Us at Booth 1614 at Pack Expo Next Week!\n\nResources Mentioned:\nDomino North America\nFind more coding and marking insights and show notes [here](codingandmarkingpodcast.com)","content_html":"\u003cp\u003eIn this episode, we explore the art and science of coding on flexible packaging. Brought to you by Domino, an innovative leader in printing solutions, this show takes you on a journey through the evolution of marking and coding on film. Join our special guests Dave Featherston and Jon Hall as we delve into the historical roots, navigate the challenges, and uncover the innovations that shape the industry. From traditional TTO to the revolutionary 3T Thermal InkJet and UV Laser technologies, we'll talk about their capabilities, discuss sustainability in the context of packaging, and offer insights to guide you in selecting the perfect solution for your unique needs.\u003c/p\u003e\n\n\u003cp\u003eTime Stamps:\u003cbr\u003e\n0:00 Intro\u003cbr\u003e\n0:42 History of Printing\u003cbr\u003e\n2:19 Laser on Film\u003cbr\u003e\n3:38 Differences Between Traditional TTO, 3T Thermal InkJet, and UV Laser Tech\u003cbr\u003e\n9:30 What is Domino's New 3T Thermal InkJet?\u003cbr\u003e\n12:23 How Do These Technologies Tackle Sustainability?\u003cbr\u003e\n16:50 Meet Us at Booth 1614 at Pack Expo Next Week!\u003c/p\u003e\n\n\u003cp\u003eResources Mentioned:\u003cbr\u003e\n\u003ca href=\"https://www.domino-printing.com/en-us/home.aspx\" rel=\"nofollow noopener\"\u003eDomino North America\u003c/a\u003e\u003cbr\u003e\nFind more coding and marking insights and show notes [here](codingandmarkingpodcast.com)\u003c/p\u003e","summary":"In this episode, we explore the art and science of coding on flexible packaging. Join our special guests Dave Featherston and Jon Hall as we delve into the historical roots, navigate the challenges, and uncover the innovations that shape the industry. From traditional TTO to the revolutionary 3T Thermal InkJet and UV Laser technologies, we'll talk about their capabilities, discuss sustainability in the context of packaging, and offer insights to guide you in selecting the perfect solution for your unique needs.","date_published":"2023-09-07T13:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/2f2c35b8-8449-4ff2-8f6a-0948a0375fd6/d52154c9-692f-43c5-9f0f-4aba66b795fd.mp3","mime_type":"audio/mpeg","size_in_bytes":13459405,"duration_in_seconds":1135}]},{"id":"e940dc94-ef02-4561-a66a-f402f74bbd59","title":"Barcode Compliance - Fines, fines, everywhere there are fines","url":"https://codingandmarkingpodcast.fireside.fm/episode-1-barcode-compliance-fines","content_text":"Join us for an insightful episode as we explore the intricate world of barcode compliance in the podcast, sponsored by Domino. Our special guest experts, Mark Shaffer and Paul Hammond from the Domino North America national account team, share their wealth of experience, providing valuable perspectives on top pain points faced by large consumer product manufacturers. From the basics of compliance to tackling implementation challenges and understanding the consequences of non-compliance, we've got it all covered. Whether you're an industry veteran or new to the concept, this episode offers essential knowledge to enhance your operations. Tune in now and equip yourself with the expertise to achieve compliance success.\n\nTime Stamps:\n0:00 Intro\n2:46 Compliance with the New Walmart Guidelines\n8:41 The California E-Pedigree Law Set a Precedent\n11:23 \"This One Seems Real\"\n12:55 How Will Walmart Enforce This?\n15:03 Different Departments Need to Come Together\n17:49 How to Start Getting Compliant\n23:51 Sunrise 2027 \u0026amp; the Industry's Push to Standardize Around 2D Barcodes\n28:21 Where You Can Find More Information\n\nResources Mentioned:\nDomino North America\nFind more coding and marking insights and show notes [here](codingandmarkingpodcast.com)","content_html":"\u003cp\u003eJoin us for an insightful episode as we explore the intricate world of barcode compliance in the podcast, sponsored by Domino. Our special guest experts, Mark Shaffer and Paul Hammond from the Domino North America national account team, share their wealth of experience, providing valuable perspectives on top pain points faced by large consumer product manufacturers. From the basics of compliance to tackling implementation challenges and understanding the consequences of non-compliance, we've got it all covered. Whether you're an industry veteran or new to the concept, this episode offers essential knowledge to enhance your operations. Tune in now and equip yourself with the expertise to achieve compliance success.\u003c/p\u003e\n\n\u003cp\u003eTime Stamps:\u003cbr\u003e\n0:00 Intro\u003cbr\u003e\n2:46 Compliance with the New Walmart Guidelines\u003cbr\u003e\n8:41 The California E-Pedigree Law Set a Precedent\u003cbr\u003e\n11:23 \"This One Seems Real\"\u003cbr\u003e\n12:55 How Will Walmart Enforce This?\u003cbr\u003e\n15:03 Different Departments Need to Come Together\u003cbr\u003e\n17:49 How to Start Getting Compliant\u003cbr\u003e\n23:51 Sunrise 2027 \u0026amp; the Industry's Push to Standardize Around 2D Barcodes\u003cbr\u003e\n28:21 Where You Can Find More Information\u003c/p\u003e\n\n\u003cp\u003eResources Mentioned:\u003cbr\u003e\n\u003ca href=\"https://www.domino-printing.com/en-us/home.aspx\" rel=\"nofollow noopener\"\u003eDomino North America\u003c/a\u003e\u003cbr\u003e\nFind more coding and marking insights and show notes [here](codingandmarkingpodcast.com)\u003c/p\u003e","summary":"Join us for an insightful episode as we explore the intricate world of barcode compliance in the podcast, sponsored by Domino. Our special guest experts, Mark Shaffer and Paul Hammond from the Domino North America national account team, share their wealth of experience, providing valuable perspectives on top pain points faced by large consumer product manufacturers. From the basics of compliance to tackling implementation challenges and understanding the consequences of non-compliance, we've got it all covered. Whether you're an industry veteran or new to the concept, this episode offers essential knowledge to enhance your operations. Tune in now and equip yourself with the expertise to achieve compliance success.","date_published":"2023-08-09T16:15:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/2f2c35b8-8449-4ff2-8f6a-0948a0375fd6/e940dc94-ef02-4561-a66a-f402f74bbd59.mp3","mime_type":"audio/mpeg","size_in_bytes":22517458,"duration_in_seconds":1752}]}]}